NHTSA Complaint #10299737 — 2000 FORD TAURUS

THE 2000 FORD TAURUS JUST STOPS RUNNING WHILE DRIVING ON THE ROAD. SOME TIMES THE VEHICLE DOESN'T START AT ALL AND LEAVES US STRANDED WHERE WE ARE SITTING, FOR EXAMPLE: AT THE GROCERY STORE, THE CHURCH AND SOMETIMES AT HOME. THIS INCIDENT OCCURS VERY OFTEN AND WE HAVE TAKEN IT BACK TO THE PLACE WHERE IT WAS PURCHASED AND TO OTHER GARAGES BECAUSE OF THE UNCONCERNED PEOPLE FROM WHERE THIS VEHICLE WAS PURCHASED. THE PLACE WE BOUGHT IT FROM SAID THEY WOULDN'T HELP US BECAUSE THERE WAS NOTHING WRONG WITH IT. APPARENTLY THERE IS OR WE WOULDN'T HAVE TOWING BILLS AND HAVE TO HAVE IT CHECKED OUT ALL THE TIME. THIS IS A BIG PROBLEM FOR US. THE OWNER OF THE PLACE WHERE WE BOUGHT THE VEHICLE DID MAKE THE COMMENT THAT THERE WAS NOTHING THEY COULD DO ABOUT IT AND WE WHERE JUST COMPLAINING ABOUT SOMETHING THAT WASN'T THERE. AGAIN, WE HAVE BILLS FROM THE GARAGE, AS WELL AS BILLS FROM WHERE IS WAS PURCHASED SHOWING THE PROBLEM THAT APPARENTLY CANNOT BE FOUND EVEN FROM THE PEOPLE THAT SOLD US THE VEHICLE. THIS 2000 FORD TAURUS APPARENTLY HAS A PROBLEM AND SOLD ANYWAY. WE ARE CONCERNED THAT THE VEHICLE IS DANGEROUS AS IT DOES STOP RUNNING WHILE DRIVING IT DOWN THE ROAD AND AGAIN LEAVES US STRANDED AND WE ARE ELDERLY PEOPLE AND JUST WANTED TO PURCHASE AN AFFORDABLE CAR THAT WE COULD TRUST WITH SAFETY AND AFFORDABLE TRANSPORTATION THAT HAS GIVING US NOTHING BUT TROUBLE. ALSO, THE PLACE WE PURCHASED THIS VEHICLE FROM HAS NOT BEEN VERY HELPFUL WITH US AT ALL ABOUT THE PROBLEM VEHICLE WE BOUGHT FROM THEM. THANK YOU. *TR