NHTSA Complaint #10454232 — 2000 FORD TAURUS

SINCE 2004, I HAD TO HAVE MY ENGINE REBUILT IN 2009 THE COST WAS 1,700, DUE TO FAILURE IN THE COOLANT SYSTEM"PROBABLE CAUSE WAS THE COOLANT SYSTEM ERODED', AND STILL HAVE COOLANT ISSUES, THE REPAIRS ON THE COOLANT WAS ALMOST 700. AFTER THOSE REPAIRS WERE CONDUCTED, I HAD MY CAR TOWED TO GRAND PRAIRIE FORD, BECAUSE MY CAR WOULD NOT CHANGE GEARS. GRAND PRAIRIE FORD PRESENTED ME A REPAIR LIST STATING AT THAT POINT MY CAR NEEDED A NEW TRANSMISSION AND WOULD COST ANOTHER 3,000 TO REPAIR. I HAD MY CAR TOWED TO EAGLE TRANSMISSION IN IRVING, TEXAS. THE MANAGER TOLD ME NOTHING WAS WRONG WITH THE TRANSMISSION AND IN FACT IT WAS AN ELECTRICAL ERROR AND THAT THE BRAIN WOULD HAVE TO BE RECALIBRATED. I HAD THE CAR TOWED BACK TO GRAND PRAIRIE FORD TO HAVE THE BRAIN RECALIBRATED. THE CAR AT THAT POINT DROVE OFF THEIR LOT JUST FINE. GRAND PRAIRIE FORD WOULD NOT GIVE ME AN ANSWER ON WHY THEY TRIED TO TELL ME THAT I NEEDED PARTS WHEN IN FACT NOTHING WAS WRONG WITH THEM. THEY DID STATE THEY REPLACED THE SEAT BELTS DUE TO THE RECALL. MY DRIVER SEAT BELT DISENGAGES STILL WHILE DRIVING. I HAVE TO REPLACE THE TIRES SEVERAL TIMES A YEAR DUE TO SUSPENSION ISSUES'BALL JOINTS,TIRE RODS,STRUTS,SHOCKS', EVEN AFTER REPAIRS WERE CONDUCTED IT HAS BEEN A CONTINUING ISSUE NOW COSTING SEVERAL THOUSANDS. I HAVE NOT BEEN ABLE TO HAVE THIS CAR INSPECTED IN 2 YEARS DUE TO EMISSION CONTROL. I HAVE REPLACED ALL OF THE DEFECTIVE PARTS AND STILL THE CAR WILL NOT PASS. ALSO THIS CAR WAS A SPLIT YEAR MODEL AND HAS BEEN A NIGHTMARE WHEN REPLACING ANY PARTS. I DO HAVE EVERY RECEIPT FOR ALL REPAIRS AND PARTS THAT HAVE BEEN BOUGHT FOR THIS CAR AND THE FALSIFIED STATEMENT FROM GRAND PRAIRIE FORD AND A LETTER FROM EAGLE TRANSMISSION TO PROVE THIS STATEMENT THAT I HAVE MADE TODAY IS TRUE. HOWEVER, I STILL HAVE A CAR THAT I CAN NOT DRIVE BECAUSE IT WOULD BE ILLEGAL AND FORD MOTOR CO. DOES NOT HONOR THEIR VEHICLE. *TR