NHTSA Complaint #10299588 — 2005 CHRYSLER PACIFICA

I OWN A 2005 CHRYSLER PACIFICA THAT WAS BOUGHT BRAND NEW IN OCTOBER 2004. IN OCTOBER 2009, I WAS DRIVING HOME DURING AFTERNOON RUSH HOUR. I NOTICED MY CAR SMOKING AND ATTEMPTED JUST TO MAKE IT HOME. ABOUT 20 MINUTES LATER, MY CAR BEGAN TO HESITATE AND TURNED OFF ONCE OR TWICE WHEN I STOPPED AT STOP LIGHTS. EVENTUALLY, THE CAR SHUT DOWN COMPLETELY ON A MAJOR THOROUGHFARE AND WOULD NOT RESTART. AFTER BEING TOWED TO THE NEAREST DEALERSHIP, I DISCOVERED THAT THE RADIATOR HOSE HAD BEEN BLOWN OFF AND A HOLE BASICALLY RIPPED IN THE COOLANT JUG AS A RESULT. REPAIR COST: $564.00. PRIOR TO RELEASING THE VEHICLE, THE SERVICE TECHNICIANS NOTICED HOW LOUDLY AND ROUGHLY THE CAR WAS RUNNING AND DID FURTHER TESTS, TO DISCOVER THAT THE MOTOR MOUNTS ARE BROKEN AND IN NEED OF REPAIR, WHICH CAUSED THE PROBLEM THAT I PAID NEARLY $600 TO FIX. PROJECTED COST: AN ADDITIONAL $900. THAT'S A TOTAL OF $1500 FOR A FOUR-YEAR-OLD CAR!!! I'VE SEARCHED AND HAVE SEEN NUMEROUS REPORTS OF REPEATED MOTOR MOUNT BREAKS AND PROBLEMS. CALLED CHRYSLER WHO BASICALLY IS TURNING A BLIND EYE TO THE NUMEROUS COMPLAINTS. *TR