NHTSA Complaint #10299088 — 2001 FORD FOCUS

TL*THE CONTACT OWNS A 2001 FORD FOCUS. SHE STATED THAT HER DOOR HANDLE CAME OFF SINCE THE LATCH WAS NOT LOCKING OR UNLOCKING ALL FOUR OF THE DOORS. RECALL NUMBER 05V030000, LATCHES LOCKS LINKAGES, DOORS LATCH IS RELATED TO THE FAILURE. THE DEALER REPAIRED THE LATCHES BUT ARE NOT REQUIRED TO REPAIR THE HANDLE. THE CONTACT WANTS THE DEALER TO ALSO REPLACE THE HANDLE. THE FORD MANUFACTURER STATED THAT THEY WOULD NOT REPLACE THE DOOR HANDLES. THE FAILURE MILEAGE WAS 107,000.