NHTSA Complaint #10292879 — 2001 FORD FOCUS

TL*THE CONTACT OWNS A 2001 FORD FOCUS. SHE RECEIVED A RECALL NOTICE FOR THE REAR DOOR HANDLES WHICH WERE REPAIRED AT THE MANUFACTURER'S EXPENSE (SEE NHTSA CAMPAIGN ID 05V030000). THE FRONT PASSENGER DOOR CAME OPEN DUE TO A DEFECTIVE DOOR HANDLE WHILE THE CONTACT WAS DRIVING. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER WHERE THEY WOULD FURTHER INVESTIGATE THE DEFECT. REPAIRS TO THE PASSENGER DOOR WERE SCHEDULED WITH THE DEALER AT THE OWNER'S EXPENSE. SHE ALSO STATED THAT THE ENGINE FAILED AND WAS REPLACED PER THE EXTENDED WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 124,000.