NHTSA Complaint #10299034 — 2004 CADILLAC SRX ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10299034
Vehicle	2004 CADILLAC SRX
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 7, 2009
Date Filed	January 11, 2010
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS WHEN THE "STABILITY CONTROL" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS NOISE OUTSIDE OF THE VEHICLE, FOLLOWED BY THE BRAKE SYSTEM LOCKING. THE VEHICLE BEGAN TO SKID IN ONE DIRECTION FOR FEW SECONDS. THE DRIVER WAS ABLE TO GAIN CONTROL AND CONTINUE OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION ON THREE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES AND THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURES. RECENTLY, THE VEHICLE WAS REPAIRED AT THE AUTHORIZED DEALER FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 66,000. THE CURRENT MILEAGE WAS 67,000.

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