NHTSA Complaint #10299026 — 2000 FORD WINDSTAR VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10299026
Vehicle	2000 FORD WINDSTAR
Component	VEHICLE SPEED CONTROL
Date of Incident	November 20, 2008
Date Filed	January 11, 2010
Mileage	N/A miles
Crash	Yes
Fire	Yes
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. HE RECEIVED A RECALL NOTICE FOR THE CRUISE CONTROL SWITCH. HE STATED THAT THE CRUISE CONTROL FAILED PRIOR TO RECEIVING THE RECALL NOTICE AND THE VEHICLE CAUGHT FIRE. PRIOR TO THE FIRE THE DEALER STATED THAT THEY WOULD NEED PERFORM A DIAGNOSTIC TEST. FORD CONFIRMED THAT THE SWITCH SHOULD BE REPAIRED WITHOUT DIAGNOSTIC TESTING. THERE HAVE BEEN NO REPAIRS. THE FAILURE IS DIRECTLY RELATED TO NHTSA CAMPAIGN ID NUMBER 09V399000, VEHICLE SPEED CONTROL. THE FAILURE AND CURRENT MILEAGE WERE UNKNOWN. UPDATED 11/08/10 * BF ACCORDING TO THE PAPERWORK, THE CONSUMER WAS IN AN ACCIDENT DUE TO THE POWER STEERING FAILING. THE CONSUMER ALSO STATED ALL OF THE COMPONENTS ON THE INSTRUMENT PANEL FAILED. UPDATED 11/10/10

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