NHTSA Complaint #10298934 — 2009 FORD EXPEDITION VISIBILITY

Complaint Details

ODI Number	10298934
Vehicle	2009 FORD EXPEDITION
Component	VISIBILITY
Date of Incident	January 9, 2010
Date Filed	January 10, 2010
Mileage	7,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ON JANUARY 9, 2010 AT APPROXIMATELY 2:00PM, WHILE DRIVING DOWN A STREET NEAR OUR HOME, THE THIRD ROW REAR PASSENGER SIDE WINDOW JUST EXPLODED AND CRUMBLED ON OUR 2009 FORD EXPEDITION. NOTHING IMPACTED THE WINDOW FROM INSIDE OR OUT. WE HAVE ONLY HAD THIS NEW VEHICLE FOR 4 MONTHS. WE CAN ONLY ASCERTAIN THAT THE GLASS HAD A DEFECT. THIS HAPPENED YESTERDAY (A SATURDAY) AND WE WILL BE TAKING IT TO THE DEALER FIRST THING TOMORROW (MONDAY) MORNING, BUT ANTICIPATE THEY WILL NOT TAKE RESPONSIBILITY AFTER SPEAKING TO THE SERVICE DEPARTMENT. *TR

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