NHTSA Complaint #10298905 — 2007 MAZDA CX-7

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10298905
Vehicle	2007 MAZDA CX-7
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 6, 2010
Date Filed	January 10, 2010
Mileage	61,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE DRIVING WE HEARD A NOISE FROM THE ENGINE, WE WERE ABOUT A MILE FROM OUR DESTINATION. WHEN WE PULLED INTO THE PARKING LOT WE SAW SMOKE COMING FROM THE ENGINE COMPARTMENT. WHEN MY HUSBAND OPENED THE HOOD, WE SAW FLAMES. WE IMMEDIATELY CALLED 911 AND RAN TO THE BUILDING TO PROCURE A FIRE EXTINGUSHER. WE WERE ABLE TO LOCATE ONE AND MY HUSBAND PUT OUT THE FIRE. WE WERE TOLD BY THE MAZDA DEALERSHIP THAT THE COMPRESSOR CLUTCH HAD FAILED, CAUSING THE FIRE. WE HAD PURCHASED AN EXTENDED WARRANTY ON THE VEHICLE, UNFORTUNATELY, IT ONLY COVERED TO 60,000 MILES AND THE VEHICLE HAD 61,000 MILES. THE SERVICE MANAGER SUGGESTED THAT WE SHOULD FILE A CLAIM ON OUR INSURANCE, BUT SINCE WE HAVEN'T BEEN ABLE TO GET A DETAILED ESTIMATE ON THE DAMAGES, WE HAVEN'T PROCEEDED THAT FAR YET. THEY HAVE HAD THE VEHICLE FOR THREE DAYS AND THERE IS NO COMPLETE INFORMATION ON THE DAMAGES. *TR

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