NHTSA Complaint #10298580 — 2003 FORD EXCURSION ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Complaint Details

ODI Number	10298580
Vehicle	2003 FORD EXCURSION
Component	ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident	December 25, 2009
Date Filed	January 7, 2010
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON A WET ROAD AND SUDDENLY, EXCESSIVE WHITE SMOKE EXPELLED FROM THE REAR TAIL PIPE EXHAUST SYSTEM. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE ENGINE STALLED AGAIN AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A BROKEN FUEL INJECTOR WHICH ALSO RESULTED IN DAMAGES TO THE ENGINE. THE ESTIMATED REPAIR COST WAS $12,000. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 02/01/10 *BF THE CONSUMER STATED THAT THE VEHICLE RAN ROUGH AND IT LACKED POWER. THE DEALER FOUND THE #1 CYLINDER HAD A BROKEN PISTON. THE CONSUMER STATED THE CHECK ENGINE LIGHT NEVER ILLUMINATED TO WARN HIM THERE WAS PROBLEM. UPDATED 02/02/10.*JB

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