NHTSA Complaint #10298289 — 2004 FORD EXCURSION

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10298289
Vehicle	2004 FORD EXCURSION
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Date of Incident	October 12, 2009
Date Filed	January 5, 2010
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL* THE CONTACT REPORTED THAT THE EXHAUST IS GOING INTO THE 2004 FORD EXCURSION. THIS HAS BEEN HAPPENING FOR 3 MONTHS. WHEN THE VEHICLE IS IDLE OR STOPPED AT A LIGHT THE EXHAUST COMES THROUGH THE HEATING GRATE. THE VEHICLE HAS 30000 THOUSAND MILES ON IT AND HAD 24000 MILES WHEN PROBLEM STARTED. THE DEALER HAS TRIED TO FIX THE PROBLEM BUT NOTHING HAS WORKED PERMANENTLY. THEY DRIVER IS SUFFERING HEADACHES AND DROWSINESS WHEN DRIVING. UPDATED 01/20/10 *BF THE DEALER REPLACED THE LEFT EXHAUST MANIFOLD GASKET. UPDATED 01/22/10. *JB

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