NHTSA Complaint #10298190 — 2002 FORD TAURUS

I HAVE A 2002 FORD TAURUS. WHILE BACKING OUT OF THE DRIVEWAY, THE LEFT FRONT COIL SPRING BROKE AND RIPPED APART THE WHOLE FRONT TIRE. THE CAR WAS UNDRIVEABLE AND HAD TO BE TOWED TO A GARAGE. I WAS TOLD BY THE MECHANICS THAT THIS IS A PRETTY COMMON PROBLEM WITH 2002 TAURUS AND THAT THE FRONT STRUT ASSEMBLY HAD TO BE REPLACED ON BOTH SIDES AND ALSO SWAY LINK INSTALLED. TOTAL COST FOR LABOR, PARTS AND TOWING WAS $910.54 PLUS THE COST OF A NEW TIRE. THE MECHANIC ALSO SAID THAT I WILL NEED A WHEEL ALIGNMENT. THE BROKEN COIL SPRING LOOKED BRAND NEW AND WAS NOT RUSTED. I,M LUCKY THIS HAPPENED IN THE DRIVEWAY AND NOT WHEN THE CAR WAS BEING DRIVEN 65 MPH DOWN THE HIGHWAY. WHEN I CALLED FORD MOTOR CO. THEY SAID THAT THERE IS NO RECALL ON BAD COIL SPRINGS FOR 2002 FORD TAURUS. I CHECKED THE INTERNET AND FOUND ALOT OF COMPLAINTS ABOUT BROKEN COIL SPRINGS ON THE 2002 TAURUS AND FEEL THIS IS A SAFETY ISSUE BECAUSE THE BROKEN COIL SPRING WILL IMMEDIATELY RIP APART THE FRONT TIRE AND COULD CAUSE SERIOUS INJURY IF TRAVELING ON A HIGHWAY. *TR