NHTSA Complaint #10296910 — 2007 JEEP LIBERTY

DRIVER'S WINDOW BEGAN TO SLIDE ALMOST IMMEDIATELY AFTER PURCHASE IN DEC. 2008. BACK PASSENGER WINDOW STUCK ABOUT 2 INCHES DOWN AND THEN SUDDENLY CAME CRASHING DOWN WHILE I WAS ON THE INTERSTATE. IT NEARLY SCARED ME TO DEATH! THE BACK WINDOW IS IN THE DOOR. WE TRY TO KEEP THE WINDOW COVERED AND ARE NOT CURRENTLY DRIVING THE VEHICLE BECAUSE WE CAN'T AFFORD THE REPAIR RIGHT NOW. OCCASIONALLY THE WIND PULLS THE PROTECTIVE COVERING OFF, AND WE HAVE RAIN STAINS ON THE SEATS AS A RESULT. MY UNDERSTANDING IS THEY NO LONGER MAKE THIS REGULATOR BECAUSE IT IS FAULTY, SO THE GLASS HAVE TO BE REPLACED ALSO WITH THE NEW REGULATOR AT A COST OF ABOUT $500 PER WINDOW. THIS IS CRAZY FOR THE CONSUMER TO HAVE TO PAY FOR A FAULTY PRODUCT. I HAVE CONTACTED JEEP, BUT THEY DO NOT SEEM CONCERNED. I AM SHOCKED AND SADDENED TO FIND SO MANY COMPLAINTS ABOUT THE SAME THING AND FOR CHRYSLER/JEEP NOT BE HELD ACCOUNTABLE. *TR