NHTSA Complaint #10296523 — 2009 HYUNDAI GENESIS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10296523
Vehicle	2009 HYUNDAI GENESIS
Component	SUSPENSION
Date of Incident	November 20, 2008
Date Filed	December 21, 2009
Mileage	150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

HAVE 2009 HYUNDAI GENESIS AND HAD A BIG PROBLEM WITH THE CAR PULLING TO THE LEFT AND THEN THE RIGHT. HAS BEEN AT THE DEALERSHIP OVER 5 TIMES, MULTIPLE REPAIRS OF ALIGNMENT AND CAN'T CORRECT THE ISSUE. I EVEN HAD 3 INDEPENDENT SHOPS EVALUATE AND THEN CONFIRM ISSUE AND NOW HYUNDAI STATES THEY CAN NO LONGER CONFIRM PROBLEM. THEY WERE SURPRISED WHEN I PRODUCED THE INDEPENDENT OPINIONS. I WILL NOT PLACE MY FAMILY IN THIS VEHICLE. HYUNDAI NEEDS SOME PRESSURE TO CORRECT THIS ISSUE AND THEIR BEHAVIOR HAS BEEN APPALLING. I REALIZED THIS ISSUE THE DAY AFTER I PICKED UP THE CAR AND HYUNDAI HAS BEEN VERY RESISTANT TO HELP BUT I THINK IT IS BECAUSE THEY CAN NOT CORRECT THE PROBLEM. *TR

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