NHTSA Complaint #10296327 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10296327
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 11, 2009
Date Filed	December 18, 2009
Mileage	101,779 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DRIVING DOWN THE HIGHWAY AT 72 MPH GOING UP A SLIGHT INCLINE WITH MY NEWBORN TWINS AND 2 YEAR OLD IN THE BACK OF MY 2002 FORD EXPLORER. THE CAR STARTS JERKING AND SPUTTERING AND GOES COMPLETELY INTO NEUTRAL. ON THE HIGHWAY. TAKE IT TO MY MECHANIC...TRANSMISSION SHOT. PER MY MECHANIC, THIS IS VERY VERY COMMON WITH THIS YEAR AND MODEL TRANSMISSION AND HE SAID I AM VERY LUCKY THERE WASN'T MORE TRAFFIC AND I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. MY TRUCK IS IN THE SHOP AND HAS BEEN THERE FOR ALMOST A WEEK, HAVING A NEW SOLENOID PACK AND TRANSMISSION REBUILT. *TR

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