NHTSA Complaint #10296261 — 2009 TOYOTA MATRIX ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10296261
Vehicle	2009 TOYOTA MATRIX
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 16, 2009
Date Filed	December 17, 2009
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

THE CONTACT THAT THE 2009 TOYOTA COROLLA MATRIX STALLS EVERY TIME THE CONTACT STOPS AT AN ENTER SECTION. AND WHEN THE CONTACT TURNS THE CAR BACK THE VEHICLE HAS NO POWER. THE CALLER HAS OWNED THE VEHICLE FOR 5 MONTHS. THIS HAS ALSO HAPPENED WHEN THE CONTACT TRIES TO PULL OFF FROM THE INTERSECTION. PROBLEM STARTED AT 3000 MILES CURRENT MILES IS 9000. UPDATED 12/30/09 *BF THE CONSUMER STATED THE STALLING WOULD OCCUR AFTER PULLING INTO AN INTERSECTION AFTER IDLING AT A RED LIGHT. THE DEALER STATED THEY DID NOT KNOW HOW TO ADDRESS THE PROBLEM, BUT THEY RESET THE ENGINE CONTROL MODULE, HOWEVER THE STALLING CONTINUED. UPDATED 12/30/09.*JB

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