NHTSA Complaint #10296251 — 2005 DODGE DURANGO LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10296251
Vehicle	2005 DODGE DURANGO
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	October 22, 2009
Date Filed	December 17, 2009
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

AIRBAG SENSOR AND REAR LIFTGATE. AIRBAG SENSOR HAS BEEN REPLACED TWICE. ONCE BY ME AT MY COST THROUGH THE DEALER AND ONCE BY THEM AS IT WAS UNDER WARRANTY. IT IS ON AGAIN AND I REFUSE TO PAY FOR THE FIX AGAIN AS THIS SEEMS TO BE A TREND. LIFTGATE JUST STOPPED UNLOCKING/OPENING. NON-POWERED LIFTGATE. ONLY WAY TO OPEN THE LIFTGATE IS BY UNLOCKING IT WITH THE KEY FOB AND OR THE ELECTRIC UNLOCK PANEL ON THE DRIVERS SIDE DOOR. THERE IS NO WAY TO OPEN THIS LIFTGATE MANUALLY. NO KEYHOLE OR "ESCAPE "LATCH" INSIDE THE LIFTGATE DOOR. I AM GETTING THIS FIXED AS THE DEALER SAID SOMETHING WAS "JAMMED" IN THE MECHANICAL DEVICE. I ASKED IF I JAMMED SOMETHING AND THEY SAID NOPE IT WAS A MECHANICAL ISSUE. $369.99 FOR THE NEW ELECTRONIC LOCK AND MECHANISM. I HAVE READ IN OTHER FORUMS THAT THE 2005 DURANGO'S AND CARAVANS HAVE HAD SIMILAR ISSUES AND THAT THE FIX WAS APPROXIMATELY 350 DOLLARS. *TR

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