NHTSA Complaint #10295798 — 2004 SATURN VUE

TRANSMISSION WAS REPLACED AT 30,000 MILES WHILE UNDER WARRANTY. NOW AT 69,000 MILES THE TRANSMISSION FAILED AGAIN. WHEN IT FAILED THIS TIME I LOOKED ONLINE AND FOUND THAT GM HAD EXTENDED THE TRANNY WARRANTY TO 5YRS/75,000 MILES. I CALLED SATURN ABOUT IT AND THEY SAID MY VIN DIDN'T QUALIFY FOR THE EXTENSION EVEN THOUGH IT WAS NOT 5 YEARS UNTIL SEPTEMBER THIS YEAR. NOW IN NOVEMBER OF THIS YEAR I GOT A LETTER SAYING THAT IT NOW QUALIFIES FOR THE EXTENSION. NOW IT'S OVER THE 5 YEAR TIME PERIOD. I NOW HAVE A LAWYER WHO SAYS THAT GM WILL GIVE HALF OF THE MONEY TO FIX IT BUT I HAVE TO GO TO A SATURN DEALER BUT I HAVE TO PAY TO TOW IT. IN THE BEGINNING THE LAWYER SAID I WOULD GET A HECK OF A LOT MORE THEN JUST HALF THE REPAIR COSTS PLUS RECOVER MONIES FOR A RENTAL CAR. HOW AM I GOING TO GET THE OTHER HALF PLUS THE TOW FEES UP FRONT TO PAY. WHY ISN'T THERE A RECALL TO ELIMINATE THIS VTI TRANNY. THEY WILL ONLY REPLACE IT WITH THE SAME KIND BUT WITH A STRONGER DRIVE CHAIN. THIS IS NOT THE FIX. THEY DON'T WANT TO HAVE TO REPLACE THE ENGINE IN ORDER TO UPGRADE TO A DIFFERENT TRANNY. SOMEONE PLEASE HELP ALL OF US WITH THIS PROBLEM. *TR