NHTSA Complaint #10295351 — 2009 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	10295351
Vehicle	2009 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	August 16, 2009
Date Filed	December 11, 2009
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

MY WIFE WAS DRIVING OUR 2009 FORD FLEX IN A DRIVING RAINSTORM APPROXIMATELY 500 MILES FROM HOME AND THE CAR DIED TWICE. EACH TIME, SHE CALLED ROADSIDE ASSISTANCE AND A TOW TRUCK HAD TO COME OUT AND PICK HER UP. A LOCAL FORD DEALER LOOK AT THE CAR, BUT NATURALLY DID NOT FIND ANYTHING WRONG. SHE MADE IT BACK HOME AND I TOOK IT TO THE DEALER WE PURCHASED IT FROM (CRAIN FORD + LITTLE ROCK, ARKANSAS). THEY KEPT IT FOR A WEEK AND WE DROVE A RENTAL CAR AROUND. THEY NEVER DID FIND OUT WHAT WAS WRONG. NOW, TODAY, DECEMBER 11, 2009, MY CAR IS BACK IN THE SHOP FOR THE 2ND TIME FOR BRAKE GRINDING. THEY TELL ME ALSO THAT I HAVE TO PAY FOR A NEW TIE ROD...$500. I'M SICK OF FORD MOTORS!! *TR

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