NHTSA Complaint #10295294 — 2005 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10295294
Vehicle	2005 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	November 10, 2009
Date Filed	December 10, 2009
Mileage	56,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

2005 TOYOTA HIGHLANDER 4X4 V6. THE STEERING BECAME JERKY WHEN TURNING AND ESPECIALLY WHEN GOING OVER BUMPS. THE INTERMEDIATE SHAFT ASSEMBLY HAD TO BE REPLACED TO FIX THE ISSUE. THE TECHNICIAN RESEARCHED IT AND THERE HAVE BEEN TWO TECHNICAL BULLETINS PUT OUT BY TOYOTA AND THEY HAVE REDESIGNED THE ORIGINAL PART SO THAT IT IS NO LONGER AVAILABLE AND HAS A NEW PART NUMBER. THE TOYOTA DEALERSHIP ALSO STATED THAT JUST LUBRICATING THE ASSEMBLY DOES NOT WORK. MY MECHANIC STATED THAT HE HAS FIXED A NUMBER OF THESE ON HIGHLANDERS, RAV4S, AND AVALONS. IN MY OPINION THE OLD PART ADVERSELY AFFECTS THE STEERING AND SAFE HANDLING OF THE VEHICLE AND SHOULD HAVE BEEN RECALLED BY TOYOTA WHEN THE PART WAS REDESIGNED. *TR

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