NHTSA Complaint #10295250 — 2004 FORD FREESTAR STEERING

Complaint Details

ODI Number	10295250
Vehicle	2004 FORD FREESTAR
Component	STEERING
Date of Incident	December 1, 2009
Date Filed	December 10, 2009
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I HAVE A 2004 FORD FREESTAR. THE POWER STEERING LINE HAS CRACKED SO BADLY THAT IT NEEDS TO BE FILLED DAILY OR I LOSE POWER STEERING (WHICH IS VERY DANGEROUS NOW IN THE WINTER WEATHER. IT WILL TAKE 6 WEEKS TO GET THE NEW PART IN, I UNDERSTAND THAT THE ECONOMY HAS CAUSED A PROBLEM IN GETTING THE PART MANUFACTURED, BUT I WAS TOLD BY A FORD PARTS TECH THAT IT IS ALSO BECAUSE OF BACK ORDERS. WHY ARE SO MANY OF THESE PARTS NEEDED. THE MECHANIC THAT IS GOING TO DO MY REPAIR SAYS THAT THIS SHOULD NOT HAVE HAPPENED TO THE PART, THAT IT IS DEFECTIVE. I PUT 2 AND 2 TOGETHER, MY PART IS DEFECTIVE, THERE IS A BACK ORDER FOR THIS PART, SEEMS LIKE ALOT OF PEOPLE HAVE A DEFECTIVE PART. THIS COULD BE VERY DANGEROUS IF POWER STEERING IS SUDDENLY LOST. *TR

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