NHTSA Complaint #10294756 — 2004 CADILLAC SRX

1.I WAS GETTING ON HIGHWAY TO GO TO DR. APPT STEPPED ON GAS PEDDLE AND HEARD LOUD PLASTIC BANGING COMING FROM REAR OF CAR. PULLED OVER THOUGHT MAYBE PICKED UP SOMETHING. LOOKED AROUND & UNDER CAR SAW NOTHING. GOT IN, STARTED TO PROCEED AGAIN, BANG BANG BANG AGAIN. OK FIGURED THAT IF U STEP ON GAS PEDDLE BARELY BANG WOULD STOP. GOT TO THE DR. GO TO LEAVE AGAIN BANG. 2. IT OCCURS EVERY TIME U STEP ON THROTTLE MORE THAN A LITTLE BIT. BROUGHT TO MY MECH THAT I HAVE BEEN DEALING WITH FOR 22 YEARS. TOLD ME IT WAS REAR TRANSFER CASE. TOLD ME IT SOUNDS LIKE SOMEONE WANTS TO COME OUT OF IT WITH A HAMMER. 3. HAD TO REPLACE REAR TRANSFER CASE. COST $2000. MECH. TOLD ME I AM GOING TO GET SICK WHEN U SEE IT. I GOT DOWN THERE WITH CAMERA. MAIN SHAFT HAS METAL TO METAL CONTACT THAT WORE DOWN WITH METAL SHAVINGS UNDER CAUSED WOBBLE IN SHAFT. ALSO EVERY LINK IN CHAIN HAD LITTLE BIT OF PLAY IN IT SO IT WOULD JUMP SPROCKET AND HIT PLASTIC PLATE. THAT'S WHERE PLASTIC BANG WAS COMING FROM. I DON'T HAVE PART BECAUSE MECH HAD TO SEND BACK FOR CORE BUT I DO HAVE PLENTY OF PICTURES TO SHOW OF HOW MUCH PLAY WAS IN CHAIN, METAL SHAVINGS UNDER SHAFT, MARKS ON SHAFT HOLE NINE YARDS. *TR