NHTSA Complaint #10294506 — 2005 FORD FIVE HUNDRED STRUCTURE

Complaint Details

ODI Number	10294506
Vehicle	2005 FORD FIVE HUNDRED
Component	STRUCTURE
Date of Incident	September 10, 2006
Date Filed	December 4, 2009
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I HAVE BEEN TRYING TO WORK WITH FORD REF # 366023289, AND KORUM FORD IN PUYALLUP FOR A "WATER INTRUSION" PROBLEM ON OUR FORD FIVE HUNDRED. AFTER INVESTIGATING THIS PROBLEM I SEE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I HAVE KEPT GOOD RECORDS OF THESE EMAILS AND HAVE A BILL FROM KORUM. IF YOU SEARCH FOR THE PROBLEM IT IS EVERYWHERE, AND PEOPLE ARE SUFFERING FINANCIALLY DEALING WITH IT BECAUSE FORD IS NOT HOLDING UP THEIR END. THERE IS ONE RECALL ON "DOOR LATCHES" LEADING TO SOME OF THE WATER INTRUSION, BUT IT IS SO HORRIBLE FOR THE ONES LIKE US WHO HAVE PUDDLES OF WATER IN THE DRIVER'S SIDE AND WATER IN THE DOORS SLOSHING AROUND. KORUM SUPPOSEDLY FIXED THE PROBLEM, THEN CHARGED US FOR THE FIX BECAUSE OUR EXTENDED WARRANTY HAS RAN OUT, ALTHOUGH WE'VE COMPLAINED MANY TIMES WHILE IT WAS STILL A GOOD WARRANTY. PLEASE CHECK THE "FORD FORUM", AND PLEASE TELL THE PEOPLE PAYING OUT OF POCKET THAT ALL OF US ARE HAVING TROUBLE WITH THIS ISSUE. MY HUSBAND IS NOT FEELING WELL SO I'M AFRAID THERE CAN BE MOLD/MILDEW UNDER THE WET CARPET CAUSING HEALTH PROBLEMS. *TR

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