NHTSA Complaint #10155048 — 2005 FORD FIVE HUNDRED

STARTING IN DECEMBER WE HAVE HAD NUMEROUS STARTING PROBLEMS WITH THIS CAR. WE HAVE HAD IT BACK TO THE DEALERSHIP FIVE TIMES FOR THIS PROBLEM AND THREE OTHER TIMES FOR OTHER WARRANTY PROBLEMS. WHEN YOU GO TO START THE CAR IS TURNS OVER BUT WILL NOT START OR IT WILL START THEN DIE. WHEN IT ACTED UP WE ALSO HAD A LOSS OF POWER ONCE IT WOULD START THE SECOND TIME IT WENT TO DEALER FOR THE PROBLEM WE COULD NOT GET IT STATED AT ALL AND IT HAD TO BE TOWED. AFTER THE LAST REPAIR IT NOW IS GETTING ONLY ABOUT 19 MILES TO THE GALLON IN COMBINED DRIVING. WE HAVE ASKED FORD TO BUY THE VEHICLE BACK AND THREE TIMES WE WERE TOLD A FORD REGIONAL REP WOULD CALL US BACK TO WORK WITH US AND THEY NEVER WOULD CALL US BACK. WE ARE CURRENTLY TRYING TO HAVE FORD BUY THE VEHICLE BACK OR REPLACE IT THROUGH THE BBB DISPUTE REPLACEMENT BUT THEY WILL NOT. WE HAVE ALSO HAD PROBLEMS WITH THE DOORS AND MOLDINGS NOT BEING ALIGNED CORRECTLY AND THIS CAUSED DAMAGE WHEN THE REAR DOOR OPENED AND DAMAGED THE DOORS. ALSO THE POWER WINDOWS HAVE MALFUNCTIONED TWICE AND NEEDED REPAIR OR REPLACEMENT OF THE WINDOW REGULATOR. WE ARE VERY DISAPPOINTED IN THIS VEHICLE AND FORD. *NM