NHTSA Complaint #10293999 — 2009 KIA SORENTO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10293999
Vehicle	2009 KIA SORENTO
Component	SEATS
Date of Incident	April 12, 2009
Date Filed	November 30, 2009
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE HAVE BEEN HAVING A PROBLEM WITH THE OCCUPANT CLASSIFICATION SYSTEM ON OUR 2008 KIA SORENTO. THE SYSTEM IS DEACTIVATED WHEN THERE IS AN ADULT PASSENGER IN THE FRONT SEAT.. THE CAR HAS BEEN IN FOR REPAIR FOUR TIMES. THE PASSENGER SEAT HAS BEEN REPLACED AND THE COMPUTER HAS BEEN REPROGRAMMED. AT THIS TIME THE DEALER HAS INFORMED US THAT KIA TECH LINE HAS DETERMINED THAT THE SYSTEM IS WORKING AS DESIGNED AND THERE ARE NO FURTHER REPAIRS THAT CAN BE PERFORMED. WE HAVE FOLLOWED ALL PROCEDURES OUTLINED IN THE OWNERS MANUAL AND STILL THE SYSTEM DOES NOT ACCURATELY REGISTER A PASSENGER IN THE SEAT. WITH THE "PASSENGER AIR BAG LIGHT OFF" LIT, THE AIR BAG WILL NOT DEPLOY AND PROTECT THE PASSENGER IN THE EVENT OF AN ACCIDENT. *TR

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