NHTSA Complaint #10293999 — 2009 KIA SORENTO
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 10293999 |
| Vehicle | 2009 KIA SORENTO |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | 8,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WE HAVE BEEN HAVING A PROBLEM WITH THE OCCUPANT CLASSIFICATION SYSTEM ON OUR 2008 KIA SORENTO. THE SYSTEM IS DEACTIVATED WHEN THERE IS AN ADULT PASSENGER IN THE FRONT SEAT.. THE CAR HAS BEEN IN FOR REPAIR FOUR TIMES. THE PASSENGER SEAT HAS BEEN REPLACED AND THE COMPUTER HAS BEEN REPROGRAMMED. AT THIS TIME THE DEALER HAS INFORMED US THAT KIA TECH LINE HAS DETERMINED THAT THE SYSTEM IS WORKING AS DESIGNED AND THERE ARE NO FURTHER REPAIRS THAT CAN BE PERFORMED. WE HAVE FOLLOWED ALL PROCEDURES OUTLINED IN THE OWNERS MANUAL AND STILL THE SYSTEM DOES NOT ACCURATELY REGISTER A PASSENGER IN THE SEAT. WITH THE "PASSENGER AIR BAG LIGHT OFF" LIT, THE AIR BAG WILL NOT DEPLOY AND PROTECT THE PASSENGER IN THE EVENT OF AN ACCIDENT. *TR
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