NHTSA Complaint #10293103 — 2004 MERCURY MOUNTAINEER STRUCTURE

Complaint Details

ODI Number	10293103
Vehicle	2004 MERCURY MOUNTAINEER
Component	STRUCTURE
Date of Incident	June 15, 2009
Date Filed	November 21, 2009
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE GLASS IN THE LIFT REAR GATE FELL OUT INTO MY SON'S HAND. THANK GOD, HE DID NOT SUFFER ANY INJURIES. I HAD TO TAKE IT IN AND HAVE THE HINGES REPLACED. THIS REPAIR COST ME $100 BECAUSE I HAD A WARRANTY. PREVIOUS INCIDENTS SIMILAR TO MINE HAVE BEEN REPORTED. THE CAR MANUFACTURES NEED TO COME UP WITH A BETTER DESIGN. *TR

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