NHTSA Complaint #10292856 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10292856
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 11, 2009
Date Filed	November 19, 2009
Mileage	123,184 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

SUDDEN TRANSMISSION FAILURE ON HIGHWAY IN HEAVY TRAFFIC. TRANSMISSION LOST 2ND GEAR AND STARTED SLIPPING, JERKING CAUSING US TO OBSTRUCT AN INTERSECTION WITH ONCOMING TRAFFIC ON HIGHWAY. CAUSED A NEAR MISS THAT COULD HAVE RESULTED IN A FATALITY. THE 2002 FORD EXPLORER (V8) IS PARKED IN THE DRIVEWAY. I HAVE SCHEDULED A TRANSMISSION REPLACEMENT WITH A LOCAL SHOP. FORD WON'T DO ANYTHING EXCEPT CHARGE ME FULL PRICE TO REPLACE A TRANSMISSION. KNOWING OF INHERENT EXISTING ISSUES WITH THESE TRANSMISSIONS, THEY SOLD THIS USED VEHICLE TO MY 18 YEAR OLD DAUGHTER 4 MONTHS AGO. COME ALREADY! *TR

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