NHTSA Complaint #10292651 — 2003 SATURN ION ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10292651
Vehicle	2003 SATURN ION
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	November 20, 2004
Date Filed	November 18, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

SATURN ION 2003 IGNITION SWITCH AND IGNITION CYLINDER BAD 3 TIMES SINCE I BOUGHT THE VEHICLE BRAND NEW IN 2003. I HAVE HAD TO PAY TO REPLACE THE SWITCH, AT ABOUT $300., EACH TIME. NO ONE BUT A GM DEALER CAN REPLACE THIS SWITCH, WHICH FAILS ONCE THE TEMP. DROPS, BECAUSE OF GM NOT RELEASING THE COMPUTER CODES. THE IGNITION CYLINDER IS BAD, BUT AT A COST OF $100. JUST FOR THE CYLINDER AND ANOTHER COST OF $100 FOR THE LABOR, I HAVE TO LEAVE A KEY IN THE IGNITION AT ALL TIMES IN THE RUN POSITION, SO I CAN START MY CAR. SATURN HAS ADMITTED TO THESE BEING FAULTY PARTS, BUT REFUSES TO RECALL THE CARS, SO THE CONSUMER IS FORCED TO PAY OVER AND OVER AGAIN FOR THE SAME REPAIRS. *TR

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