NHTSA Complaint #11325165 — 2003 SATURN ION ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	11325165
Vehicle	2003 SATURN ION
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	April 10, 2020
Date Filed	May 19, 2020
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER GM RECALL NUMBER: 14632 (SPECIAL COVERAGE ADJUSTMENT-UNABLE TO REMOVE KEY FROM IGNITION), NHTSA CAMPAIGN NUMBER: (N/A), IN DECEMBER OF 2013 AT SERRA CHEVROLET SAGINAW LOCATED AT 4200 BAY RD, SAGINAW, MI 48603, (989) 790-0800 HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MCDONALD GMC LOCATED AT 5155 STATE ST, SAGINAW, MI 48603, (989) 319-4136, WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE IGNITION LOCK CYLINDER, HOUSING AND KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 68,000.

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