NHTSA Complaint #10292619 — 2007 JEEP LIBERTY

WINDOW REGULATOR,THE POWER WINDOW REGULATOR BROKE WHILE I WAS DRIVING,AND THE WINDOW ALMOST BROKE.NO ONE WAS TOUCHING THE WINDOW BUTTON. I BROUGHT MY JEEP LIBERTY TO THE DEALER TO HAVE THE PROBLEM FIXED. THE VEHICLE WAS UNDER WARRANTY STILL BUT AS IT TURNS OUT THE ORIGINAL REGULATOR IS NO LONGER AVAILABLE AND THE NEW REGULATOR WONT FIT ON MY EXISTING WINDOW. SO THE DEALER SAID THE WARRANTY WOULD COVER THE COST OF THE REGULATOR BUT I HAD TO PAY FOR THE NEW WINDOW AND LABOR,WHICH COST ME ABOUT 200. DOLLARSTHE WHOLE BILL WAS AROUND 454 DOLLARS. I HAVE HEARD OF SEVERAL PEOPLE THAT OWN JEEP LIBERTY'S AND THEY HAVE ALSO HAD WINDOW REGULATOR PROBLEMS. I THINK THIS SHOULD BE A DEALER RECALL ITEM CONSIDERING NOW YOU CANT EVEN GET THE ORIGINAL REGULATOR AND IN ORDER TO FIX IT YOU HAVE TO BUY A WINDOW. I FEEL LIKE I HAVE BEEN SCAMMED. *TR