NHTSA Complaint #10292600 — 2004 KIA SORENTO ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10292600
Vehicle	2004 KIA SORENTO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	October 23, 2009
Date Filed	November 17, 2009
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

NO PROBLEMS BEFORE HAND TO INDICATE THERE WAS A PROBLEM UNTIL COMPLETE POWER LOSS WITH ENGINE FAILURE, WITHIN A 50 SECOND SPAN OF DRIVING ON INTERSTATE. THIS WAS THE ONLY FAILURE , AS STATED, WITH THIS CAR. NOTHING COULD BE DONE. THE COOLANT RESERVOIR TANK WAS FAULTY ON THIS MODEL . INFORMED OF THIS FROM THE DEALERSHIP AND LOCAL CORPORATE REP., AFTER THE FACT. I WAS NEVER INFORMED OF THIS FAULTY PART AT ANY TIME. EVEN WHEN CAR SERVICED. THIS WAS A 3 YEAR KNOWN FAULTY PART THAT MANUFACTURER KNEW ABOUT. CAR WAS NEW WHEN BOUGHT. HAD A ENGINE WARRANTY OF 10/100,000. I ONLY HAD 5 YEARS AND 77,000 ON CAR. CAR CORPORATION REFUSES TO HONOR OR DEAL WITH REPLACING ENGINE. WAS TOLD THE FIRST WEEK TWICE IT WOULD BE COVERED. LOCAL CORP. REP. THEN SAID NO TO WARRANTY COVERAGE. I HAVE SINCE PAY FOR A NEW ENGINE OUT OF MY OWN POCKET. *TR

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