NHTSA Complaint #10292555 — 1999 MERCEDES BENZ M CLASS

WHEN TRYING TO TURN MY VEHICLE FROM A PARKING LOT, THERE WAS A SUDDEN LEAKAGE OF POWER STEERING FLUID AND THE STEERING WHEEL BECAME SO HARD TO TURN. THE CAR WAS NOT IN DRIVABLE CONDITION AND I TOWED IT TO MY NEAREST SERVICE STATION. AFTER DIAGNOSIS, POWER STEERING HOSE AND CLAMP WERE REPLACED AND THE CAR IS RUNNING GOOD NOW. LATER I FOUND THAT THIS IS A KNOWN ISSUE IN 1999 MERCEDES ML 320 AND FOUND RECALL CAMPAIGN DETAILS OF THIS ISSUE IN NHTSA WEBSITE. BUT WHEN I CALLED MERCEDES USA TO GET A REIMBURSEMENT FOR THE REPAIR COST, THEY ARE REFUSING TO GIVE REIMBURSEMENT FOR A STRANGE REASON. I AM STILL FOLLOWING THIS ISSUE WITH THEM. *TR