NHTSA Complaint #10261954 — 1999 MERCEDES BENZ M CLASS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10261954
Vehicle	1999 MERCEDES BENZ M CLASS
Component	STEERING
Date of Incident	December 13, 2008
Date Filed	March 16, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

MY CAR STOPPED STEERING. I COULD NOT TURN THE STEERING WHEEL. IT OCCURRED ON SATURDAY, DECEMBER 13,2008. I HAD MY CAR TOWED TO A MEINEKE SHOP. THEY DISCOVERED THAT MY HOSE AND CLAMP HAD TO BE REPLACED. I WENT TO MY CLOSEST MERECEDES BENZ SERVICE CENTER IN GREENWICH, CT THE NEXT WEEK. THEY COMPLETED THE REPAIR. I SUBMITTED MY MEINEKE BILL OF $50.35 FOR REIMBURSEMENT TO MY SALESMAN, PHIL BOUTALL. I WAS TOLD THAT I WOULD GET THE REFUND IN A FEW DAYS. IT HAS NOW BEEN OVER 3 MONTHS. I HAVE MADE NUMEROUS CALLS TO MR BOUTALL AND SPOKE TO HIM PERSONALLY AS WELL AS LEFT MESSAGES. BESIDES EMPTY PROMISES AND UNRETURNED VOICE MAILS I HAVE NOT RECEIVED MY REIMBURSEMENT. *TR

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