NHTSA Complaint #10292348 — 2002 OLDSMOBILE ALERO

TL*THE CONTACT OWNS A 2002 OLDSMOBILE ALERO PURCHASED IN 2003. SHE STATED THAT A YEAR AFTER PURCHASING THE VEHICLE, THE VEHICLE FAILED TO START. THE SECURITY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHE ADHERED TO THE INSTRUCTIONS GIVEN IN THE OWNER'S MANUAL TO OVERRIDE THE SYSTEM FAILURE; HOWEVER, THE PROCESS WAS TOO LENGTHY TO ATTEMPT EACH TIME SHE HAS TO START THE VEHICLE. NO REPAIRS WERE MADE TO THE VEHICLE TO DATE TO CORRECT THE FAILURE. THE DEALER ADVISED HER NOT TO INVEST IN CORRECTING THE FAILURE SINCE IT WAS A DEFECT IN THE DESIGN OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 118,000.