NHTSA Complaint #10291839 — 2009 FORD TAURUS

NEW 2010 FORD TAURUS SEL A FEW WEEKS OLD HAS A DANGEROUS DEFECT IN THE TRANSMISSION OR CLUTCH MECHANISM. THE PROBLEM OCCURS AFTER STOPPING IN TRAFFIC ON AN INCLINED STREET, WHEN TRAFFIC STARTS AND YOU LET OFF THE BRAKE TO MOVE YOUR FOOT THE ACCELERATOR, THE CAR FREELY ROLLS BACKWARDS TOWARD THE CAR BEHIND YOU BEFORE YOU CAN REASONABLY APPLY POWER WITH THE ACCELERATOR TO STOP THE ROLLING. THE TRANSMISSION IS IN DRIVE IN THE CIRCUMSTANCES DESCRIBED. THIS ALSO OCCURS WHEN PARALLEL PARKING AT A CURB WHERE THE STREET IS NOT LEVEL. THIS COULD RESULT IN SERIOUS INJURY TO SOMEONE WHO MIGHT WALK BEHIND THE CAR AT THE WRONG TIME. THE SECOND PROBLEM IS THAT AFTER THE CAR IS STOPPED ON AN UNLEVEL AREA AND PUT IN PARK, IT ROLLS FORWARD OR BACKWARD FOR ABOUT A FOOT OR SO BEFORE THE ENGINE TORQUE ENGAGES TO STOP THE VEHICLE. THIS AGAIN PRESENTS A DANGER TO PERSONS AND PROPERTY. BO BOECKMAN FORD IS THE DEALER WHO SOLD THE VEHICLE TO ME. THE VEHICLE WAS TESTED BY THEM AND THEY AGREE THAT THE PROBLEMS DESCRIBED EXISTS, BUT THERE IS NOTHING THAT CAN BE DONE BECAUSE THE PROBLEMS ARE INHERENT IN THE TRANSMISSION DESIGN, AND THEY HAVE JUST HAD ANOTHER CUSTOMER COMPLAINT CONCERNING THE SAME PROBLEMS. *TR