NHTSA Complaint #10291632 — 2006 DODGE RAM 3500

TL* THE CONTACT OWNS A 2006 DODGE RAM 3500. SHE RECEIVED RECALL NOTICE NUMBER 09E001000 (STEERING:LINKAGES), BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. WHILE DRIVING THE STEERING LINKAGE DAMPER AND THE TIE ROD FRACTURED, WHICH CAUSED HER TO LOSE VEHICLE CONTROL. CONSEQUENTLY SHE CRASHED INTO A LAWN AND ONTO THE PORCH. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. SHE WAS ADVISED BY THE MANUFACTURER THAT BECAUSE SHE HAD NOT THE LINKAGE REPLACED ACCORDING TO THE RECALL, THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 84,000. THE FAILURE MILEAGE WAS APPROXIMATELY 83,500.