NHTSA Complaint #10291437 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10291437
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 3, 2009
Date Filed	November 9, 2009
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

2002 FORD EXPLORER TRANSMISSION PROBLEM. THE VEHICLE HAS A PROBLEM WITH THE TRANSMISSION IN THAT IT WILL NOT MOVE INTO 2ND/3RD GEAR. THE CAR DROVE OK THE PREVIOUS DAY, THEN ON MY WAY TO WORK -- IT GAVE A LURCH AND AFTER THAT WOULD NOT POWER PAST 30-35MPH. FORD SERVICE SHOP HAS QUOTED ALMOST $4K TO OPEN UP THE TRANSMISSION AND FIX A VALVE IN THE VALVE BODY.. 2ND OPINION FROM AAMCO -- MECHANIC STATED THAT HE HAS FIXED NUMEROUS FORD EXPLORER TRANSMISSIONS WITH THE SAME PROBLEM AND HE RECOMMENDS REPLACING THE TRANSMISSION ALTOGETHER, AS OPPOSED TO TRYING TO FIX CURRENT TRANSMISSION.. PLEASE INVESTIGATE FOR CLASS ACTION RECALL/DEFECT. *TR

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