NHTSA Complaint #10291374 — 2007 TOYOTA CAMRY

PURCHASED A 2007 CAMRY LE, 4 DOOR, ON 12/12/06. CRUISE CONTROL HAS FAILED MANY TIMES. WHEN GOING DOWN HILL WITH THE CRUISE ON THE CAR WILL KEEP ACCELERATING TO VERY UNSAFE SPEEDS. THIS STARTED FROM THE DATE OF PURCHASE. I WENT THROUGH ARBITRATION IN MARCH OF 2007 AND WAS TOLD BY THE ARBITRATOR "THAT THERE HAS BEEN AN UNREASONABLE AMOUNT OF REPAIR ATTEMPTS FOR THE SAME NONCONFORMIST THAT WILL IMPAIR THE USE, VALUE AND SAFETY OF THE VEHICLE SINCE DEC.2006". THE PROBLEM HAS NOT BEEN CORRECTED AND I DON'T USE THE CRUISE CONTROL. I HAVE FOUND THAT THIS PROBLEM HAS CAUSED DEATHS, THE LATEST IN CALIFORNIA, AND SEVERAL WRECKS EVEN IN THE AREA WHERE I LIVE. HOW MANY LIVES MUST BE TAKEN BEFORE TOYOTA WILL STEP UP TO BAT AND MAKE A RECALL ON THIS DEFECTIVE CRUISE CONTROL. THE FLOOR MATS THAT TOYOTA IS SAYING WILL CAUSE THIS PROBLEM MIGHT BE IN PART THE CAUSE BUT CERTAINLY NOT THE ROOT OF THE PROBLEM. I HAVE BEEN TRYING TO GET THIS SITUATION ADDRESSED SINCE THE PURCHASE OF THIS VEHICLE AND THE NEAR WRECKS THAT I HAVE ALMOST ENCOUNTERED TO NO AVAIL. THE ARBITRATOR DID AGREE WITH MY COMPLAINTS BUT AS STATED ABOVE THERE HAD NOT BEEN ENOUGH ATTEMPTS PROVIDED BY THE DEALERSHIP TO CORRECT THE PROBLEM. HOW MANY TIMES MUST ONE TAKE A VEHICLE TO THE DEALERSHIP WITH THE SAME COMPLAINT BEFORE ANY ACTION WILL BE TAKEN. I FEEL MY LIFE IS MORE IMPORTANT THAN THE RUNAROUND THAT I HAVE RECEIVED FROM TOYOTA AND THIS IS A VERY SERIOUS SAFETY MALFUNCTION OF THE VEHICLE. I HAVE ALL SORTS OF DOCUMENTATION TO BACK MY COMPLAINT AND MY 2007 CAMRY IS NOT THE ONLY VEHICLE ON THE ROAD WITH THIS SAFETY ISSUE. I WAS TOLD BY TOYOTA THAT THE DESIGN HAD BEEN CHANGED WITH THE 2007'S AND CERTAINLY THE SYMPTOMS ARE CONSISTENT WITH CONTROL SYSTEM MALFUNCTION BUT THEY DID NOT KNOW HOW TO FIX THE PROBLEM. *TR