NHTSA Complaint #10291211 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10291211
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 6, 2009
Date Filed	November 6, 2009
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WILL HESITATE WHEN PUT INTO DRIVE OR WILL NOT MOVE AT ALL. WILL MAKE A BIG CLUNK AND HESITATE WHEN PUT INTO REVERSE AND MAY NOT MOVE AFTER GAS PEDAL APPLIED. OD LIGHT FLASHES CONSTANTLY AND SERVICE LIGHT REMAINS ON 95% OF TIME. TRANSMISSION WILL TUG HARD WHILE TRYING TO ACCELERATE GAS PEDAL. WHILE DRIVING ON HIGHWAY TRANSMISSION WILL CONSTANTLY SLIP AND GAS PEDAL NEEDS TO BE RELEASED AND REAPPLIED MULTIPLE TIMES TO STOP AUTO FROM JOLTING/TUGGING. MUST PULL OFF ROAD AND TURN OFF ENGINE TO RESET OD LIGHT WHICH FLASHES ABOUT 15 MINUTES AFTER THE AUTO HAS BEEN ON THE ROAD. UNABLE TO USE CRUISE CONTROL DUE TO THE CONSTANT TUGGING AND JOLTING. I WILL NEED TO REPLACE AUTOMATIC TRANSMISSION/POWER TRAIN. PURCHASED 2 YEARS AGO FROM A USED DEALERSHIP. I STARTED HAVING PROBLEMS WITH TRANSMISSION ABOUT 1 YEAR AGO. THE OD LIGHTS STARTED TO APPEAR REGULARLY 9 MONTHS AGO. SERVICE LIGHT HAS BEEN ON ABOUT 2 MONTHS NOW. *TR

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