NHTSA Complaint #10289697 — 2007 DODGE CHARGER

WHILE ATTEMPTING TO REMOVE THE WHEELS FROM MY VEHICLE, I DISCOVERED THAT THE FACTORY TIRE TOOL WOULD NOT FIT ON THE STOCK LUG NUTS. THE LUG NUTS ARE A TWO PIECE DESIGN, A STEEL NUT WITH A SHEET METAL JACKET COVERING IT. THE JACKET HAS BECOME WARPED AND THE TIRE TOOL WILL NOT FIT. I CONTACTED THE LOCAL DEALERSHIP AND SPOKE WITH A MECHANIC. HE STATED IT IS A COMMON PROBLEM. I THEN CONTACTED THE MANUFACTURER. I WAS TOLD THAT I HAD TO TAKE THE VEHICLE IN TO THE DEALERSHIP AND HAVE IT SERVICED BEFORE I FILED A COMPLAINT. I REALIZE THIS MAY NOT SEEM LIKE A SAFETY ISSUE, I WOULD NOT WANT MY SPOUSE OR MYSELF TO BE STRANDED ALONG A HIGHWAY OR REMOTE ROAD BECAUSE I WAS UNABLE TO CHANGE A FLAT TIRE DUE TO A POOR LUG NUT DESIGN. *TR