NHTSA Complaint #10289440 — 2007 HONDA CIVIC

WHILE GOING TO MY DRS. HOME IN TILDON PARK, IN BERKELEY, TO GET TO TILDON PARK, THERE IS A SERIES OF 3 HILLS WITH STOP SIGNS AT THE TOP OF EACH. AFTER STOPPING AT THE SECOND STOP SIGN, WHEN I PRESSED ON THE ACCELERATOR, THE CAR WOULD NOT MOVE, AFTER I LET THE CAR ROLL BACK AND I PARKED ON THE CURB FOR 5 MINUTES WITH THE CAR IDLING, FINALLY THE CAR FINISHED GOING UP THE THIRD HILL AND I MADE IT TO THE DRS. HOUSE, FROM THE DRS HOUSE I CALLED THE HONDA DEALERSHIP AND INFORMED THEM OF THIS PROBLEM, PLUS, WHEN I GOT TO THE DRS HOUSE, THERE WAS A SMELL, LIKE A SLIPPING CLUTCH OR HOT BRAKES, I ALSO TOLD HONDA OF THIS, THEY MADE ME A APPOINTMENT FOR THE NEXT DAY. WHEN I ARRIVED AT THE DEALERSHIP, I WAS APPROACHED BY A SERVICEMAN AND HE ASKED ME,,WHAT WAS I BRINGING THE CAR IN FOR?...I TOLD HIM ABOUT THE TRANS NOT WORKING CORRECTLY, I WAS TOLD..TAKE THE CAR HOME, WE DON'T KNOW HOW TO FIX THAT YET. WHEN I GOT HOME, I CALLED AMERICAN HONDA AND I WAS TOLD..TAKE THE CAR BACK TO THE DEALERSHIP, SO A HOUR LATER THE CAR WAS BACK AT THE DEALERSHIP. I TOLD THE SERVICEMAN EXACTLY WHERE I WAS WHEN THIS PROBLEM HAPPENED, HE SAID HE WAS GOING TO HAVE A DRIVER GO UP THOSE HILLS AND SEE IF THE CAR WILL DUPLICATE THE PROBLEM. I LEFT THE CAR AT THE DEALERSHIP FOR TWO DAYS. FINALLY I CALLED AND WAS TOLD..THEY COULDN'T GET THE PROBLEM TO DUPLICATE ITSELF. WHEN TO THE DEALERSHIP, I ASKED..DID YOU GO UP TO TILDON PARK?..I WAS TOLD YES. TWO DAYS LATER I HAD TO GO UP THOSE SAME HILLS AGAIN..AND AGAIN>.THE CAR WOULDN'T MOVE AT THE SECOND HILL., SO THE DEALERSHIP LIED TO ME AND AGAIN I CALLED THE DEALERSHIP AND AGAIN I WAS TOLD..THEY DON'T KNOW HOW TO FIX IT. THEY THINK...THAT AT LOW RPM THE BATTERY WHICH RUNS THE TRANNY DOES NOT CHARGE. I'VE RECEIVED ONE PHONE CALL FROM SOMEONE AT AMERICAN HONDA ASKING ME FOR A OPINION, AND..HE GOT A EARFUL. BUT TO THIS DAY, I HAVE NOT BEEN CONTACTED ABOUT THIS PROBLEM, I DON'T DRIVE IT VERY MUCH ANYMORE..,. I DRIVE MY OTHER HONDA WHICH IS 100% DEPENDABLE. *TR