NHTSA Complaint #10230308 — 2007 HONDA CIVIC

PROBLEM: UNABLE TO SHIFT FROM PARK INTO DRIVE - CIVIC HYBRID 2007 RESEARCH SHOWS PROBLEM WAS KNOWN AND POSTED IN SEPTEMBER 2007 PURCHASED CAR NEW IN JANUARY 2008 W DEFECT AND WAS NOT INFORMED. THIS DEFECT WAS MODIFIED AND POSTED AGAIN AS A KNOWN ISSUE ON 3/18/08 BROUGHT CAR IN FOR SERVICE (OIL CHANGE) IN APRIL 2007. NO MENTION OF RECALL AND SINCE CAR WAS PURCHASED AFTER KNOWN PROBLEM, IT DID NOT OCCUR THAT THE CAR WOULD BE SOLD W/O ISSUE BEING FIXED. JUNE 8, 2008 - CAR LOCKS IN PARK SEVERAL TIMES. BREAK LIGHT COMES ON. I CHECK MANUAL THAT SAYS TO NOT DRIVE/HAVE CAR TOWED. I DRIVE DIRECTLY TO THE SAFEST LOCATION TO PARK AND CALL FOR A TOW TRUCK. I HAVE MISSED A SCHEDULED SEMINAR/DAY OF WORK. I SHOULD HAVE BEEN INFORMED OF THIS RECALL DURING PURCHASE AND SERVICE. SINCE THIS WAS A KNOWN ISSUE, WHY WAS THIS NOT FIXED PRIOR TO SALE? WHY WAS I NOT NOTIFIED? WHY WAS THIS NOT CAUGHT AT MY SERVICE? THE CAR WAS TOWED TO THE DEALERSHIP ON 6/8/08 - WAS CALLED ON 6/9/08 AND TOLD ABOUT THE RECALL AND THAT THE CAR WAS FIXED. I ASKED THEM TO CHECK THE BRAKES AGAIN AS THEY SEEM TO HAVE AIR AND MAKE NOISE. I WAS TOLD THIS WAS NOT PART OF THE RECALL. I SAID I WAS NOT EVEN INFORMED OF A RECALL AND THAT I HAVE ISSUES W THE BRAKES AND I WANT THEM CHECKED EVEN THOUGH THEY FIXED THE RECALL PROBLEM. IT WAS A LOT OF BACK AND FORTH AND THE CAR IS CURRENTLY WITH THE DEALER AND I HAVE SPOKEN TO THE MANAGER WHO ACKNOWLEDGED THAT THE ISSUE SHOULD OF BEEN FIXED AT THE VERY LEAST, DURING THE MAINTENANCE CHECK. HE IS HAVING THE MAINTENANCE DEPARTMENT CHECK THE BRAKES A SECOND TIME. *TR