NHTSA Complaint #10289390 — 2004 GMC ENVOY XUV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10289390
Vehicle	2004 GMC ENVOY XUV
Component	ELECTRICAL SYSTEM
Date of Incident	October 15, 2009
Date Filed	October 22, 2009
Mileage	19,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER SUDDENLY STOPPED WORKING. CONTACTED DEALER ABOUT ISSUE AND TOLD INSTRUMENT CLUSTER NEEDED TO BE REPAIRED. THE DEALER ALSO STATED THAT THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED THAT NUMEROUS PEOPLE WERE EXPERIENCING THE SAME FAILURE AND GM SEPT 2007 TSB 07187 INCLUDED ENVOY BUT LATEST REVISIONS B & C AT DEALERS DOES NOT INCLUDE ENVOY. THE VEHICLE HAS NOT YET BEEN REPAIRED; HOWEVER, THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. THE VEHICLE HAS ONLY 20,000 MILES AND SEE THIS LACK OF GMC OWNING UP TO ITS ISSUE IS A HUGE SAFETY PROBLEM. *TR

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