NHTSA Complaint #10676548 — 2004 GMC ENVOY XUV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10676548
Vehicle	2004 GMC ENVOY XUV
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2013
Date Filed	January 19, 2015
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

FIRST NOTICED REDUCED RADIO VOLUME AS IF SPEAKERS WERE NOT COMPLETELY CONNECTED. THEY RADIO WOULD WORK CORRECTLY FROM TIME TO TIME. SERVICE DEPT SAID IT WOULD HAVE TO REPLACE ENTIRE DASH SYSTEM. THEN NOTICED REAR DOOR/TAILGATE WOULD NOT OPEN AS A DOOR, NEXT THE TAILGATE STOPPED FUNCTIONING ALL TOGETHER; THIS MAKES THE REAR PART OF THE XUV USELESS AND DANGEROUS. DEALER STATED THAT IS ELECTRONIC AND THAT ALL TAILGATE/REAR DOOR HINGES RUSTED DUE TO WATER COMING IN WHERE REAR WINDOW IS/ ESTIMATE IS OVER $650.00 AND IT WOULD HAPPEN AGAIN!!! NEXT THE DRIVER'S DOOR WILL NOT UNLOCK EXCEPT BY MANUAL UNLOCKING FROM INSIDE AND SOMETIME THE KEY WILL NOT UNLOCK TO DRIVER'S DOOR. KEY FOB WILL NOT WORK ON DRIVER'S DOOR, TAILGATE/REAR DOOR; HOWEVER, KEY FOB WORKS ON PASSENGER DOORS. DEALER STATED THAT THE TAILGATE/REAR DOOR ISSUE HAS A HISTORY OF THIS HAPPENING SO WHY ISN'T THERE A RECALL???? WHEN WILL GMC MAKE THIS RIGHT??? *TR

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