NHTSA Complaint #10287386 — 2005 MINI COOPER

ON MONDAY MORNING, OCTOBER 12, 2009, I WAS DRIVING TO WORK ON THE FREEWAY (280 SOUTH, DALY CITY, CA). I WAS DRIVING MY 2005 MINI COOPER. I WAS IN THE FAST LANE ON A SLIGHT CURVE IN THE ROAD, AND SUDDENLY MY STEERING WHEEL COMPLETELY LOCKED UP. I HAD TO IMMEDIATELY APPLY THE BRAKES TO KEEP FROM VEERING INTO THE LEFT BARRIER, AND USE ALL MY STRENGTH REGAIN CONTROL OF THE VEHICLE AND ADJUST TO SPEED AND STEERING CONTROL TO GET SAFELY OFF OF THE FREEWAY. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING SITUATION THAT COULD HAVE VERY EASILY ENDED IN A SERIOUS ACCIDENT. ESPECIALLY SINCE I WAS TRAVELING AT HIGH SPEED (65 MPH) IN THE FAST LANE OF A BUSY METROPOLITAN CITY WITH CARS ALSO TRAVELING AT HIGH SPEED ALL AROUND ME. I'VE DONE SOME RESEARCH AND HAVE FOUND THAT POWER STEERING FAILURE IS A DOCUMENTED ISSUE WITH THE MAKE AND MODEL OF MY CAR, AND THAT IN ADDITION TO MULTIPLE COMPLAINTS, YOUR ORGANIZATION, NHTSA, HAS OPENED AN INVESTIGATION INTO SUCH CLAIMS (NHTSA ACTION #'S FROM PUBLIC RECORD: PE07022 AND EA07011). MY FRIEND, WHO IS ALSO A MINI OWNER, HAD THIS VERY SAME FAILURE HAPPEN TO HIM, AND RECOMMENDED THAT I FILE A FORMAL COMPLAINT WITH YOU (AS HE DID). I UNDERSTAND BMW ATTEMPTED TO ADDRESS THIS ISSUE IN THE 2002/2003 PRODUCTION MODELS, BUT THIS ISSUE CONTINUES TO OCCUR IN SUBSEQUENT PRODUCTION YEARS: MINE (2005) AND THIS PERSON (2004): HTTP://BIT.LY/3HLZ5A. THE POWER STEERING MECHANISM NEEDS TO BE RECALLED. ME, MY PASSENGER, MY DOG, AND ANYONE ELSE DRIVING NEAR ME COULD HAVE BEEN SERIOUSLY INJURED IF NOT KILLED HAD I NOT BEEN ABLE TO MANEUVER MY DISABLED VEHICLE TO SAFETY BY BRUTE FORCE. PLEASE HELP ME AND ANY OTHERS WHO MIGHT COME ACROSS THIS PROBLEM AVOID A POSSIBLE CATASTROPHE. IT WILL NOT HELP MUCH TO REPLACE THIS PART WITH ANOTHER FAULTY PART THAT WILL ALSO FAIL IN THE FUTURE. A RECALL MUST BE ISSUED. PLEASE LET ME KNOW WHAT COURSE OF ACTION I CAN TAKE NOW TO GET MY CAR RUNNING IN A SAFE, MECHANICALLY SOUND CONDITION. THANK YOU. *TR