NHTSA Complaint #10286788 — 2008 PONTIAC G8

BALL JOINT FAILURE, BOTH SIDES, FRONT SUSPENSION. LOUD CLUNKING OVER IRREGULAR SURFACES AND BUMPS, VIBRATION IN FRONT END, SHAKING/STRONG VIBRATION DURING BRAKING. INSPECTED BY DEALER, ALL BALL JOINTS ON DRIVER AND PASSENGER SIDE FAILING. GM WARRANTY PERSONNEL DIRECTED ME TO CONTINUE DRIVING THE VEHICLE, THEY REFUSE TO COVER A LOANER OR RENTAL AND DECLARED THAT IT IS "A NON-SAFETY ISSUE". SINCE WHEN ARE PRIMARY ATTACHMENT POINTS FOR THE STEERING APPARATUS, SPINDLE, BRAKES, AND WHEELS NOT A SAFETY CONCERN? THESE PEOPLE SHOULD BE CRIMINALLY INDICTED FOR SPEWING SUCH IRRESPONSIBLE NONSENSE. SOMEONE WILL GET KILLED BY ONE OF THE CARS EVENTUALLY. I CAN NO LONGER SAFELY USE THIS VEHICLE AS TRANSPORTATION FOR MY FAMILY, THESE COMPONENTS ARE FAILING RAPIDLY, AND WILL LIKELY CAUSE AN ACCIDENT OR INJURY WHEN THEY FAIL COMPLETELY. THIS ISSUE DEMANDS A RECALL. THIS HAS THE POTENTIAL TO BE WORSE THAN THE EXPLORER/FIRESTONE TIRE DEBACLE. GM KNOWS ABOUT IT, AND APPEARS TO BE EXPENDING MORE RESOURCES TOWARD AVOIDING DEALING WITH THE ISSUE, THAN TOWARD RESOLUTION. EXCUSES RANGING FROM "WE HAVE NO PARTS IN INVENTORY" TO "THAT'S WHAT HAPPENS WHEN YOU DRIVE IN A COLD PART OF THE COUNTRY", IT'S RIDICULOUS. THEY BUILT, MARKETED, AND SOLD A SUBSTANDARD PRODUCT, AND ARE UNWILLING TO STAND BEHIND THE WARRANTY, EVEN AT THE EXPENSE OF THE OPERATOR AND PASSENGER'S SAFETY, AND AT THE EXPENSE OF OTHER VEHICLES SHARING THE ROAD. NO WONDER THEY HAVE FAILED SO MISERABLY TO REGAIN A SHARE IN THEIR HOME MARKET, IT'S APPARENT THAT THEY JUST DON'T CARE. *TR