NHTSA Complaint #10286770 — 1999 VOLVO S80 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10286770
Vehicle	1999 VOLVO S80
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 8, 2009
Date Filed	October 8, 2009
Mileage	127,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I JUST PURCHASED A USED 99 VOLVO, I AM A MOM OF 4 AND HAD HEARD VOLVO TO BE VERY SAFE RELIABLE CAR. THE CAR RAN GREAT FOR ABOUT 2 DAYS, THEN THE LIGHTS STARTED COMING ON, ENGINE SYSTEM SERVICE REQUIRED, AND THE VEHICLE WOULD ALSO STALL FOR NO REASON. I TOOK IT TO LOCAL VOLVO DEALER, THEY SAY THERE WAS A RECALL ON THE MESSAGE BOARD, BUT IF THE LIGHT CAME ON AGAIN IT WOULD NEED A NEW THROTTLE MODULE, COST OF 1100. I LEFT AND CAME HOME AND DID SOME RESEARCH, I HAVE SINCE FOUND THAT THE ETM HAS BEEN RECALLED ON THAT YEAR VEHICLE AND THEY EXTENDED THE WARRANTY TO 200,000 MILES. I AM VERY DISAPPOINTED IN THE DEALERSHIP THAT THEY WOULD NOT INFORM ME FIRST HAND AND TRY TO CHARGE ME. I HAVE SINCE CONTACTED VOLVO LLC AND AM AWAITING A RESPONSE. I HAVE ALSO LEARNED THAT THE STALLING IS CONSIDERED "LIMP HOME MODE", WHICH IS SUPPOSE TO BE A SAFETY FEATURE, HOWEVER I DID NOT FEEL SAFE WHEN THE VEHICLE DID IT TODAY DRIVING ON I285, IN THE CENTER LANE AT 65 MPH WITH MY 2 YEAR OLD IN THE CAR. AFTER THAT EXPERIENCE I DO NOT THINK I WOULD EVER RECOMMEND A VOLVO TO ANYONE. *TR

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