NHTSA Complaint #10286361 — 2004 MITSUBISHI LANCER VISIBILITY

Complaint Details

ODI Number	10286361
Vehicle	2004 MITSUBISHI LANCER
Component	VISIBILITY
Date of Incident	October 3, 2009
Date Filed	October 5, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CLIMATE CONTROL KNOBS ARE STUCK IN PLACE AND CANNOT BE ADJUSTED. THIS STARTED OUT AS AN ANNOYANCE AND QUICKLY BECAME A LIFE-THREATENING DEFECT WHEN I WAS FORCED TO DRIVE DOWN A WINDY MOUNTAIN ROAD AT NIGHT IN A HEAVY SNOWSTORM WITHOUT ANY ABILITY TO DEFROST MY WINDOWS. MITSUBISHI HAS ACKNOWLEDGED THIS PROBLEM VIA A TSB, AND RESEARCH CLEARLY INDICATES THAT THIS IS VERY COMMON PROBLEM WITH 2003-2004 LANCERS. MY LOCAL MITSUBISHI DEALER KNEW EXACTLY WHAT I WAS TALKING ABOUT AND QUOTED THE FIX AROUND $1,300. I COULD HAVE EASILY DIED BECAUSE OF THIS, AND I AM UTTERLY AMAZED THAT THERE HAS SO FAR BEEN NO RECALL FOR SUCH A DANGEROUS AND WIDESPREAD DEFECT. *TR

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