NHTSA Complaint #10285141 — 2004 NISSAN MURANO SEATS

Complaint Details

ODI Number	10285141
Vehicle	2004 NISSAN MURANO
Component	SEATS
Date of Incident	September 14, 2009
Date Filed	September 24, 2009
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I HAVE A 2004 NISSAN MURANO. WHILE DRIVING THE CAR THE DRIVERS SEAT SUDDENLY COLLAPSED TO THE LEFT. LUCKILY I WAS ON A SIDE STREET GOING SLOW AND WAS ABLE TO KEEP CONTROL OF THE CAR. I HAD A MECHANIC LOOK AT IT AND THE ANCHOR BRACKET UNDER THE SEAT HAS BROKEN OFF THE HINGE. THE COST OF REPAIR WILL BE APPROX. $1000.00! IT IS NOT A WARRANTY PART. AFTER INVESTIGATING THERE HAVE BEEN MANY COMPLAINTS FROM OTHER MURANO OWNERS WITH THE SAME PROBLEM. IN ADDITION YOUR WEBSITE STATES IT WAS INVESTIGATED AND CLOSED. HOW CAN THIS NOT BE A SAFETY ISSUE, IF I WAS ON THE PARKWAY DRIVING 55 MPH AND MY SEAT COLLAPSED I DO NOT KNOW WHAT COULD OF HAPPENED. DO WE HAVE TO WAIT TILL SOMEONE IS KILLED BEFORE THIS IS INVESTIGATED BETTER AND TAKEN CARE OF! I DO NOT SEE ANY OTHER RECORDS OF DRIVERS SEATS BREAKING LIKE THIS IN CARS THAT ARE 4-5 YEARS OLD. *TR

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