NHTSA Complaint #10285001 — 2002 KIA OPTIMA

THIS IS CONCERNING MY 2002 KIA OPTIMA, AND THE SUBFRAME RECALL THAT WAS ISSUED ON THIS CAR. . THE SUB FRAME WAS REPLACED DUE TO CORROSION BUT THE GARAGE HAS DONE SOMETHING WRONG BECAUSE THE GRINDING NOISE THAT IS COMING FROM UNDER THIS CAR IS JUST RIDICULOUS! I TOOK THE CAR BACK TO THE KIA DEALER WHO REMOVED THE RUSTED SUB FRAME AND REPLACED IT WITH THE NEW, TO FIND OUT WHY ITS MAKING THIS HORRID NOISE,OH YES THEY ALSO FORGOT TO PUT A BOLT IN. AND STILL DON'T KNOW WHY THE PART IS GRINDING SO. SO THEN I CALLED THE KIA CORPORATION TO LET THEM KNOW THAT MY CAR IS NOT RIGHT AND SOMETHING IS WRONG. AND THEY DID NOTHING BUT PUT IT ON THE COMPUTER I WAS NOT SATISFIED. NOW I HAVE TO TAKE THIS CAR TO A BODY SHOP AND PAY FOR THIS TO BE REPAIRED OUT OF MY POCKET. I KNOW THERE WAS NO PROBLEM WITH THIS BEFORE AND NO NOISE GOING INTO THE SHOP, I DON'T EXPECT THIS TO BE GOING ON NOW. I HAVE TAKEN THIS TO 2 BODY SHOPS ONE BODY SHOP WONT TOUCH IT BECAUSE IT IS A RECALL, THE OTHER WILL TAKE A LOOK AND SEE, HE THINKS THEY BROKE SOMETHING REMOVING THE SUBFRAME. IN EITHER CASE THE CAR NEEDS FIXING OF A PART THAT WAS SUPPOSED TO BE COVERED UNDER A RECALL! WHAT EVER IS WRONG WAS CAUSE BY THIS SUBFRAME. *TR